Unfortunately, you cannot book two cars in the same booking process, as each vehicle booked has its own reference number and rental agreements. Please note that if you have booked several vehicles on the same date with a single car hire company, bookings must be made under different driver’s names. As long as you book each vehicle separately, however, you can book as many rentals at a time as you want. For more information, please contact us with your specific query.
Yes, most car rental agents have a minimum age limit of 21 years for rentals. However, requirements may vary depending on the car rental agent and destination country. Please note that there may be additional charges if the main driver is under 25 or over 75 years old to cover the extra insurance cost. Any additional fee will be mentioned at the time of booking under summary of charges before you confirm the reservation.
If you receive information that your booking has been provisionally confirmed, this means that we experienced some difficulty trying to charge the card you provided. This might be due to you providing us with incorrect card details, having insufficient funds on your card, your bank not authorising the transaction due to a limit on the card etc. If your booking status is set to provisionally confirmed, we will contact you to reprocess the transaction and confirm your booking. Alternatively if you want to confirm, you can contact us.
In most cases, the name of the car rental agent is displayed within the search results. In some instances the car rental agent is not displayed within the search results and can ONLY be confirmed after the booking.
For optional extras that you select as part of your booking, you will be charged by the supplier when collecting your car. Payment will be in the local currency. The cost of optional extras is not reflected in the online price. Optional extras can also be reserved via the online portal once a booking is made. To access the portal, click on the link that appears on your booking voucher.
No. A copy of your licence will not be accepted by the car rental agent. The original document must be presented at pick-up.
In the rare event that pre-booked optional extras are unavailable for collection at pick-up, please contact us and we will investigate the query on your behalf with the car rental agent.